Starbond customers receive free, fast shipping on many qualified orders. The orders ship within the same day for orders placed before 3PM PST.
If you are not 100% satisfied with your purchase for any reason, just go through our easy return process by calling us, or e-mail us at [email protected] . You have 14 business days to return an item from the date you received it. However, for extended returns, call us at 1-800-900-GLUE for assistance. To be eligible for a return, your item may be used or unused but must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.